Claim received — verification pending
Your claim was submitted. Its status is pending — not verified.
What happens next, in order:
- NPI cross-check — your NPI is matched against the NPI registry record for the listing you selected (name, provider type, practice state).
- License verification — your state license number is verified against the state licensing source (primary-source verification).
- Email confirmation — a confirmation link is sent to your practice email address; opening it confirms you control that channel.
Your profile shows Verified only when all three pass. Until then it stays visibly pending, and your submitted details are screened for prohibited claims only (cure claims or credentials not held). If a check does not match, your claim goes to manual review and we email you what we need. Nothing about your claim upgrades silently.
Your profile goes live within 24–72 hours, after we verify your NPI and license and review your details.
After your profile is live, you can update your own details whenever you like: request a sign-in link to your practice email from the claim page, and your changes appear right away — edits are not held for review.